Terms of Service

Preamble and Applicability

Introduction. Straion and its Affiliates offer a SaaS-based software platform (including the Straion APIs and Documentation) with a text editor, that allows customers to create, manage and collaborate on documents. The Straion Services are made available to registered users at: https://www.straion.app and/or as otherwise made available by Straion including through access to its website at https://www.straion.com. Straion Services are provided exclusively for business customers (B2B). No consumer (B2C) contracts are offered or accepted. Any B2C access is strictly excluded and Straion disclaims liability in such cases. The Agreement applies to users of the Straion Services as well to anyone accessing the Straion website at: https://www.straion.com. Notice to Users: You may sign up for the Straion Services via three methods:

  • Self-Service Subscription through the Straion Website
  • By entering into a custom contract or order form
  • Through third-party marketplaces, such as Azure, AWS, GCP, Claude, GitHub Marketplace

If you sign up for the Straion Services via the Straion app as a Self Service Customer directly or indirectly on behalf of an organization, business, or other legal entity ("Organization") for which you act, then the terms "You", "Your" and "Customer" will refer to Your Organization.

Straion may additionally offer an on-premises deployment of its Services ("On Prem Option") for business customers. Use of the On-Prem Option is subject to the same terms and conditions as SaaS access, with any specific technical and security requirements mutually agreed in the Order Form. For the On-Prem Option, Straion shall have no operational responsibility for system security, backups, redundancy, failover, or data retention. Any access by Straion personnel to the Customer’s environment shall occur only upon documented instruction of the Customer and solely for support purposes. Straion does not store any Customer source code or personal data from the On-Prem environment on its own systems, unless explicitly agreed for support diagnostics and only temporarily.

By signing up, Customer represents and warrants that it is a business or legal entity eligible for B2B contracts and is not acting as a consumer. Straion will not enter into contracts with B2C individuals.

Your access to and use of the Straion Services and the Straion website are conditioned upon your acceptance and compliance with the Agreement. If you sign up for the Straion Services as directed by an Enterprise Plan Customer (as indicated by You using Enterprise Customer's email address/domain to sign up for the Straion Services) the Agreement entered into between Straion and the Enterprise Customer for which you act will govern the Straion Services with respect to such Accounts. These Terms are effective as of the date printed above. Customer/Organization warrants and represents that it is duly organized, validly existing, and in good standing under the laws of the jurisdiction of its formation and that it has the authority to enter into this Agreement.

Definitions

  • "Account" means one registered User with a unique email-address or Single-Sign-On (SSO). In one Account Customer can belong to multiple Organizations for Customer's projects and invite other Users to such organizations using their Account Identification.
  • "Account Identification" means a unique identification to one specific Account (system generated ID or single-sign-on-ID or email-address).
  • "Account Information" means information about Customer's account and information that Customer and its Users provide to Straion in connection with (1) the creation or administration of the Account; or (2) Straion's maintenance of the Account or the Straion Service. For example, Account Information includes names, usernames, passwords, email addresses, and billing information. You may review how Straion handles and processes this and other personal data by viewing our Privacy Policy located under www.straion.com/legal/privacy/.
  • "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. "Control", for purposes of this definition, means direct or indirect ownership or control of more than 50% of the outstanding shares of the controlled entity.
  • "Agreement" means the entire contractual relationship between the Parties, including the Order Form (if applicable), these Terms, the Privacy Policy, the Documentation, the Technical Limits, together with any other documents agreed upon. No Agreement shall be entered without an applicable Order Form, the terms of which shall be agreed to and signed by the Parties.
  • "B2B Customer" means a business, organization, or other legal entity contracting with Straion.
  • "Breaking Change" means modifications or changes made to the latest Straion APIs (as of the start of the Subscription Term) that would cause an external system interfacing the latest Straion APIs to become non-operational.
  • "Confidential Information" means any information, data or documents disclosed by either Party that is marked or otherwise designated or labeled as confidential, proprietary (or similar) or that should otherwise be reasonably understood to be confidential in light of the nature of the information and the circumstances surrounding disclosure.

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Termination

  1. Term: If not agreed otherwise (e.g. automatic renewal) the Agreement and the use of Straion Services terminates with the last day of the agreed term.

  2. Termination for Cause: Both Parties are entitled to terminate the Agreement and the use of Straion Services at any time with immediate effect and without any liability if the other Party does not comply with the Agreement in any essential point despite being requested in writing by the other Party to refrain from such breach by setting a reasonable grace period which shall in any case not exceed fourteen (14) days.

  3. Consequences of Termination: In case the termination following Section 12.2 affects a period covered by pre-paid fees, the termination will be effective immediately; no pre-paid fees whatsoever (including Subscription Fees covering the remainder of the Term) will be refunded. In addition all fees for services and/or products provided by Straion and not yet paid by Customer become due and owing immediately and shall be paid by Customer. In both cases, (Section 12.2 a) and 12.2 b.) any consumption-based fees will be charged and calculated according to the actual usage.

For any questions about these terms, please contact legal@straion.com.